Events

In a world of worry, we wonder if things are going in the right direction. Do leaders have the right ideas to drive improvement? Are they regarded as trustworthy and focused on the future? For an enterprise to thrive, trust must be a present part of culture. Building trust must be an imperative. Trust that leaders are working to push things forward, to improve, to support, and to respond. Trust that systems are in place to prioritize issues, promote safety and quality, that vulnerabilities in the system are recognized. A culture needs to be fostered where people not only feel safe to speak up, are empowered to do so, and actually believe they can speak up without repercussions. In medical environments within all relationships, from patient/prescriber to hospital staff/C-suite, trust is crucial. But we are all standing on the slippery slope of cynicism and eroding trust in a divisive world. People aren’t sure what to believe.
Do they have faith that their leaders have the best intentions in mind and are communicating with candor and transparency? Or do they have mistrust, seeing a different reality from the picture painted by those in power?
“Risky Business: Trust in an Age of Uncertainty” hopes to delve into the very concept of trust and how it can be earned through the lens of information dissemination, and how the industry reinforces and promotes a culture where goals and tenets are aligned across all levels.