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In a world of worry, we wonder if things are going in the right direction. Do leaders have the right ideas to drive improvement? Are they regarded as trustworthy and focused on the future? For an enterprise to thrive, trust must be a present part of culture. Building trust must be an imperative. Trust that leaders are working to push things forward, to improve, to support, and to respond. Trust that systems are in place to prioritize issues, promote safety and quality, that vulnerabilities in the system are recognized. A culture needs to be fostered where people not only feel safe to speak up, are empowered to do so, and actually believe they can speak up without repercussions. In medical environments within all relationships, from patient/prescriber to hospital staff/C-suite, trust is crucial. But we are all standing on the slippery slope of cynicism and eroding trust in a divisive world. People aren’t sure what to believe.  

Do they have faith that their leaders have the best intentions in mind and are communicating with candor and transparency? Or do they have mistrust, seeing a different reality from the picture painted by those in power?

“Risky Business: Trust in an Age of Uncertainty” hopes to delve into the very concept of trust and how it can be earned through the lens of information dissemination, and how the industry reinforces and promotes a culture where goals and tenets are aligned across all levels.

About our speakers

Conference agenda

• 7 to 8 a.m.: Registration
• 8 to 8:05 a.m.: Welcome message from Joan LaRovere, MD – Co-Chair, Risky Business Events
• 8:05 to 8:55 a.m.: Trust Under Fire: Extreme Leadership Lessons in Risk, Resilience, and Coalition Building-
  • Keynote: General Austin Miller (Ret.) – United States Army
• 8:55 to 9:55 a.m.: Trust in Leadership
• 9:55 to 10:05 a.m.: Break
• 10:05 to 11:05 a.m.: Talking the Talk: Communicating Trust to the Public
  • Panelists: Aaron Grey & John Nugent
• 11:05 to 11:50 a.m.: Lunch
• 11:50 a.m. to 12:50 p.m.: 6 Jets, Inches Apart, Moving 450 mph: Leadership and Life Lessons from Blue Angel One
  • Keynote: Captain Russ “Boss” Bartlett (Ret.) – Blue Angels
• 12:50 p.m.-1:50 p.m.: Drinking from the Cup, when the team succeeds’
  • Panelists: Christine Wolfrey
• 1:50 to 2:50 p.m.: Trust in the Team
  • Panelists: Debbie Goldstein, Mike Moniz, & John Mustin
• 2:50 to 3:00 p.m.: Break
• 3:00 to 4:00 p.m.: Building Culture on a Foundation of Trust
  • Panelists: Shantel Gooden & Dan Shapiro
• 4:00 to 4:50 p.m.: Closing Experience Panel
  • Panelists: Devika Bagchi, Loujaine Rodriguez, & Mary Beth Son

Registration rates

Register for this Event

• Early Bird Registration (available until Aug. 27) $190
• Regular Registration $240

Group registration rates available for groups of 10 or more.

Group Registration Request

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CE credits

• Nurse: Boston Children’s Hospital designates this activity for 7.5 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.
• Risk Management: This activity meets the requirements for 7.5 Risk Management Credits as proscribed by the Massachusetts Board of Registration in Medicine and defined in 243 CMR 2.06(5)(d) I. Please check your individual state licensing board requirements before claiming these credits.
• Pharmacy: This activity carries a maximum of 7.5 contact hours. Pharmacists should only claim credit commensurate with the extent of their participation in the activity.
• Physician: Boston Children’s Hospital designates this live activity for a maximum of 7.5 AMA PRA Category 1 Credits™. Physicians should claim only credit commensurate with the extent of their participation in this activity.
• Physician assistants: Boston Children’s Hospital has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credits for activities planned in accordance with AAPA CME Criteria. This activity is designated for 7.5 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
• Psychology: Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs. This course has been approved for 7.5 continuing education credits.
• Social work: As a Jointly Accredited Organization, Boston Children’s Hospital is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Boston Children’s Hospital maintains responsibility for this course. Social workers completing this course receive 7.5 ACE CE continuing education credits.